Hotel Manager / Resident Manager (m/w/d) - Ruby Louise - Design Hotel
At Ruby your personality really matters, your time really matters and we strongly believe we groove way better together. At Ruby we keep breaking new ground.
Hey Sunshine,
You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our martini, the missing melody in our music and the heartbeat of our Ruby Louise.
Ruby Louise, in the new Junghof Plaza area, is the first hotel of the Ruby Group in the Main metropolis.
The design hotel with 215 rooms combines the elegance of the Biedermeier period with the coolness of street art for an unmistakable Mainhattan feeling. The spacious roof terrace with a view of the surrounding Frankfurt skyline is an experience and a new hotspot for hotel guests and Frankfurters alike.
We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.
Join us and make it your own story.
Trust us, you won't get bored, as you:
- take over the complete operational management of the hotel
- lead on equal footing, act as a role model and ensure a positive atmosphere in the team
- ensure the coaching of your employees and promote their further development
recruiting the best talents for your hotel - actively participate in the day-to-day business and demonstrate your strong service philosophy
- are in close contact with our Vice President Operations and the relevant departments in the Corporate Office
- are the contact person for our guests, external service providers and partners
- analyse and respond to guest feedback
- ensure effective and efficient work processes
- implement and monitor compliance with set standards
- perform daily and monthly closing
- monitor and adhere to set budgets
- implement strategic planning
We've been waiting for you, since you have/are:
- a completed training in the hotel or gastronomy industry and / or a hotel / business studies degree
- extensive experience in an operational management function or in a comparable position in the lifestyle hotel / gastronomy industry
- preferably a background in F&B
- a motivator and charismatic leader at the same time
- heartfelt, authentic and loyal
- an open and courteous personality
- a team leader as well as a team player
- hands-on mentality and can respond charmingly to guest needs
- business fluent command of English
- basic knowledge of business administration
What's in for you? That's how we groove:
- your style, your smile, your ideas – bring your personality to work
- better together – at work, during team events or just because it’s Monday 😉
- LEGEN… wait for it… DARY staff rates – for you, your travel buddy and your family & friends
- no more excuses – we support your sports program
- level up your game – trainings, coaching, mentoring and your personal development budget take you to the top
- innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it
- you’re always welcome – 50 % on our F&B
- no matter how you get to work – a mobility allowance comes on top
- take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting, positive reviews and an individual bonus agreement
Where have you been so long?
Whether you’re a social butterfly with a flair for cocktail-shaking, a creative soul with an eye for design, or a pro at planning and behind-the-scenes magic - there’s a place for you at Ruby. We’re always looking for friendly faces and passionate team players.
Not perfect CVs, but great personalities, who’ll help us create hotels and workspaces with character and soul. So, whatever makes you tick, join us and start your Ruby story.
Diversity, Equity & Inclusion
We believe that...
...you can love whoever you want to
...you should decide for yourself whether and with which pronouns you would like to be addressed
...you can be proud of your heritage and culture
...you don't have to justify your religion or world view
...you are good, just as you are and make our team and Ruby's diversity unique
We can't deal with: isms
Racism, sexism, heterosexism, anisemitism and all other isms are not tolerated here.
Get to know our People & Culture Team
Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220.
Your Ruby People & Culture Team
If you want to know what to expect, listen to Luka's story from our Ruby Lilly in Munich. You can find even more Ruby Stories here: